[01.JAN.2011]

ReconInsight partners with Polaris Solutions.
ReconInsight has entered into a partnership agreement with Polaris Solutions to co-develop an RI360 Business Intelligence template for IBM's MAXIMO® product suite (Computerized Maintenance Management System). The template's dashboards and trending data allows MAXIMO® users to improve their asset utilization while reducing maintenance costs.


About Polaris Solutions
Polaris Solutions helps companies increase value, streamline processes and maximize application capabilities through creative and efficient MAXIMO® implementation services and solutions. Our primary focus has been to leverage technology, business processes and maintenance best practice to let your company realize its goals and strategic objectives. For more information, go to www.polaris-solutions.net.


[01.AUG.2010]

ReconInsight releases Version 2.1 of RI360 with Filtering Enhancements
ReconInsight is excited to announce the 2.1 release of their flagship Business Intelligence product, RI360. With this release, RI360 users can more easily create complex filters against both Key Performance Indicators and the associated underlying transaction data. Using a simple but powerful filter dialog, a user can form the necessary english statements to return the exact data they need. Further, filters can be saved permanently, which allows for extremely fast querying times when the filter is used again. Finally, filters can be shared with co-workers, and then further enhanced to satisfy their varied needs.


[02.APR.2010]

CommSoft Announces CommBI: Business Intelligence.
ReconInsight's RI360 software has been integrated with the CommSoft iCommVergence billing software. This integrated RI360 - iCommVergence solution is branded CommBI. CommBI provides up-to-the-minute, industry-wide metrics such as churn rates and ARPU (average revenue per user) to any iCommVergence deployment.



[10.DEC.2009]

Hawaiian Telcom purchases RI360 license and solution services.
Hawaiian Telcom has purchased an RI360 license for revenue assurance and reporting activities. The ReconInsight solutions team will implmement multiple RI360 collectors and comparisons to ensure data system continuity.


About Hawaiian Telcom
Hawaiian Telcom is the state's leading telecommunications provider, offering a wide spectrum of telecommunications products and services, which include local and long distance service, high-speed Internet, wireless services, and print directory and Internet directory services. www.hawaiiantel.com.


[05.OCT.2009]

ReconInsight partners with CommSoft.
ReconInsight has entered into a partnership agreement with CommSoft to integrate the RI360 Business Intelligence solution into their iCommVergence OSS/BSS solution suite. Branded as CommBI, the integrated solution will provide up-to-the-minute, industry-wide metrics such as churn rates and ARPU (average revenue per user). CommSoft's clients will immediately realize the benefits of measured and trended metrics over their customer, service, charge and trouble ticket data.



About CommSoft
CommSoft provides communication service providers with software solutions to conduct their customer care, billing, and provisioning operations accurately and seamlessly. Video, Voice, and Data services can be bundled, activated, and billed with ease. Their BSS/OSS system allows you to provide convergent bills and enjoy more solution depth than any other provider. CommSoft's powerful service activation engine integrates with virtually any network device or system. Their CABS, financials, web care, and workforce management solutions complete this offering. Stand-alone or together, CommSoft systems help you to provide any telecom service out there. For more information, go to www.comsoft.net.


[01.AUG.2009]

New Look
We have renamed our business intelligence product and we have a clean new company logo and colors. We moved from the old name ReconInsight~BI to the new product name RI360. We feel this better communicates our ability to provide clients a complete view of their business.



[18.MAY.2009]

Shentel deploys RI360 Version 2.
Shentel Communications (SHEN) has implemented the next generation RI360 application into their production environment. Forty Shentel employees were trained on-site and are now realizing the product's new business intelligence capabilities. Shentel runs more than sixty Collectors coming from eight data sources.


[01.MAY.2009]

ReconInsight releases second generation product.
Capping a 18 month R&D project, ReconInsight LTD has released Version 2.0 of their business intelligence and revenue assurance application, RI360. The new version places an entirely new user interface upon the existing solid automated data store.

Key features include:

  • User-configured Dashboards
  • Revamped data grid view
  • Drill down to the details (with implied filters)
  • Filter configuration dialog

Customers are planning to implement version 2 into their production environments.


[01.DEC.2008]

SureWest Communications purchases RI360 license.
SureWest Communications (SURW) has purchased a Version 1.0 production license of RI360 for revenue assurance activities. ReconInsight solutions personnel will also provide customization and support.



[01.SEP.2008]

ReconInsight implements Sprint PCS affiliate data feeds.
The RI360 business intelligence tool has been configured to consume and interpret the data feeds sent from Sprint PCS to Shentel, an affiliate wireless carrier. This information includes customer records, product churn, and revenue.


[14.AUG.2007]

ReconInsight signs another RI360 pilot project deal.
A publicly-traded telecommunications company in California has agreed to a revenue assurance pilot project using the comparative analysis features of the RI360 business intelligence product.


[09.JUL.2007]

ReconInsight announces Version 1.0 of RI360.
Following 18 months of R&D and then 6 months of beta deployments, ReconInsight has released Version 1.0 of their RI360 Product. The production-hardened version features an automated data store, trending, data exploration, user management, and comparative analysis.


[18.JUN.2007]

Shenandoah Telecommunications purchases RI360 product.
Shenandoah Telecommunications (Shentel) has purchased the RI360 business intelligence and revenue assurance product. The product has been fitted to meet the company's requirements and is now deployed to a production environement.
Shentel Press Release